Privacy Policy for Lake Wales Arts Council
At the Lake Wales Arts Council (LWAC), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us, both online and offline, when interacting with our services, attending our events, or engaging with us through our website.
1. Information We Collect
We may collect the following types of personal information when you interact with the Lake Wales Arts Council:
• Contact Information: Name, email address, phone number, mailing address.
• Payment Information: Credit/debit card information when you register for classes, purchase tickets, or make a donation.
• Demographic Information: Gender, age, interests, and preferences that help us better understand our audience.
• Event Participation: Information related to your participation in our classes, events, or activities.
• Communication Preferences: Information regarding your preferences for receiving communications from us.
Note: All the sections exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2. How We Use Your Information
We use the personal information collected to:
• Process registrations for events, classes, or memberships.
• Process donations and purchases.
• Communicate updates about upcoming events, programs, and activities.
• Respond to inquiries and provide customer support.
• Improve our website, services, and marketing efforts.
• Tailor our communications based on your preferences.
3. Sharing Your Information
The Lake Wales Arts Council will not sell, rent, or share your personal information with third parties, except in the following instances:
• When required by law.
• When necessary to process payments or complete transactions.
• With trusted third-party service providers who assist in delivering services (e.g., payment processors or email marketing platforms).
Text Messaging Consent: All text messaging originator opt-in data and consent will not be shared with any third parties.
4. Security of Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Rights
You have the right to:
• Update or correct your personal information.
• Opt-out of receiving promotional communications from us.
• Request the deletion of your personal data, subject to certain exceptions.
You can exercise these rights by contacting us directly at info@lw-arts.org or through any opt-out options provided in our communications.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience and improve our services. You may disable cookies through your browser settings, but this may affect certain features of the site.
7. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website with the revised date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Lake Wales Arts Council
1099 State Road 60 E, Lake Wales, FL 33853
Email: info@lw-arts.org
Phone: (863) 676-8426
This Privacy Policy is effective as of September 2024.